Student Protection Plan (academic year 2020-21)

Assessment of the range of risks to the continuation of study for students

Our ability to deliver HE courses in the academic year 2020-21 is contingent on the following:

1. We are registered with the OfS as a provider of higher education in England
2. We have sufficient lead time to recruit students for this academic year and that the student intake is of a sufficient number to make the course viable

Once students are accepted on the programme the risk of our inability to deliver the course over the next three years is low because of the measures that would be in place to ensure:

1. The financial viability of the institution
2. There are sufficient numbers of appropriately qualified staff who can deliver the core teaching and provide administrative support

Policy regarding refund of tuition fees and compensation

Since Mayur has, to date, operated as the delivery provider for another lead provider we have not been responsible for refund of tuition fees if a student was unable to continue the course or to provide compensation in the event of our inability to ensure their continuation of study. However, in line with our commitment to providing good quality education we took cognisance of our responsibility to support students and ensure that they were able to successfully complete their course.

 The company has offered part-time employment as well as scholarships on both merit and means-tested bases.

Students who were unable to complete the Ayurveda degree we delivered for Thames Valley University and with Manipal University were awarded a Certificate in Higher Education or DipHE so that they left with a qualification commensurate with the level of study they were able to successfully complete.

In agreement with our lead provider a student who had to discontinue due to personal, work, health or other reason had the opportunity to re-enrol within a five- year period and continue their study. This option was made clear to a prospective student at the time of the initial interview, during the orientation programme as well in one-to-one sessions with the Dean.

Academic team meetings were usually the forum where students at risk of ‘dropping out’ were identified and measures to be taken to support them were discussed.

We expect to continue with such an approach with respect to the new programmes of study we intend to offer once we are registered with the OfS and satisfy the conditions for degree-awarding status.

The Student Protection Plan is publicised on our website as well as in the information about the Yoga, Hospitality Management and Drama and Theatre courses so that prospective applicants are informed at the ‘research stage’. The information will be reiterated at the interview stage, in the Programme Handbooks as well as at appropriate points in the course of a student’s educational journey with us.

The Student Protection Plan will be periodically reviewed by the Governing Council with inputs from the Dean and the academic teams.